Designer and operations professional. Through my own practice I deliver brands, Webflow and custom-code websites, content and marketing systems for property, hospitality and creative clients. Ashurst and the New Zealand Film Commission gave me a grounding in billing, document production, stakeholder support and product thinking.
Open to full-time roles across New Zealand and Australia in design and digital, legal and executive support, and business operations or analysis, alongside selected freelance work.
3yrRunning my own practice
7Client projects
12Certifications
Experience
Apr 2023 — Present
Christchurch, NZ · Hybrid
Freelance Graphic & Web Designer
OVSBM Design · Freelance
- 01Run an independent practice across brand identity, web design and build, content, digital marketing and business systems for small businesses and specialist teams.
- 02M4 Photography brand and website, Shopify builds, photography and video production, and repeatable content and workflow systems.
2026 — Present
Christchurch, NZ · Remote
Operations & Customer Service
Aubrica · Freelance
- 01Run operations and customer service for an online store shipping to 61 countries, to a written support process with reply-time targets and templates. AI drafts routine replies, reviewed before sending.
- 02Built the Order Tracker, a web app that syncs Shopify, CJ Dropshipping and 17TRACK into one queue with a next action per order, plus shipping and finance views.
May 2026 — Jul 2026
Christchurch, NZ
Business Development
BF Property · Contract
- 01Full digital rebrand from buildFIRST and a 7-page Webflow site with a CMS for 18 projects, the team and 10 services.
- 02Domain migration with 301 redirects, GA4, Meta Pixel, a HubSpot pipeline and Google and Meta campaign setup.
- 03Accounts-payable workflow improvement across MYOB AccountRight and NextMinute.
Feb 2026 — Jul 2026
Christchurch, NZ · On-site
Business Development
Pronto Coffee · Contract
- 01Designed and hand-coded the website, with custom JavaScript interactions, and designed the cup and bag packaging, unit wraps and posters around the supplied logo.
- 02Dual-path structure serving B2B venues and retail customers, with a proposal flow that qualifies venue enquiries.
Apr 2025 — Jul 2026
Christchurch, NZ · Hybrid
Social Media Manager
Nichols | Polson & Co — Harcourts Holmwood · Contract
- 01Content strategy, graphic design, captions and weekly social media for a leading Christchurch real estate team of five agents.
- 02Rebuilt the listing workflow in Notion. An 18-week before-and-after report showed views up 172%, interactions up 343%, reach up 64% and follows up 37%.
Experience continued
Feb 2024 — Feb 2025
Melbourne, VIC · On-site
Team Assistant
Ashurst · Full-time
- 01Supported partners and legal teams across billing, expenses, document production, legal searches, reporting, event logistics and onboarding.
- 02Managed billing for high-profile clients including major banks, government departments and global companies; coordinated time entries and disbursements, and maintained compliance across financial documentation.
Apr 2023 — Feb 2024
Melbourne, VIC · On-site
Sales Assistant · Marketing & Content Support
Bared Footwear · Part-time
- 01Tailored fitting and style guidance with a focus on podiatry needs: orthotics, gait and injury support.
- 02Produced social content and product photography across Instagram, Facebook and TikTok during a rapid expansion phase.
- 03Contributed to the Lightspeed to Shopify Plus migration from the retail side, improving store functionality, inventory and reporting.
Feb 2023 — Apr 2023
Christchurch, NZ
Census Collector
Stats NZ · Contract
- 01Field-based data collection across diverse communities, managing my own caseload and supporting teammates with systems.
- 02Tracked non-response patterns to improve follow-up and lift participation rates.
May 2022 — Dec 2022
Wellington, NZ · On-site
Helpdesk Support Analyst
New Zealand Film Commission · Contract
- 01IT support for internal staff and external applicants; managed support inboxes and resolved technical issues.
- 02Product Owner for the legacy application portal; contributed UX insights, stakeholder mapping, wireframes and training material to its replacement, working in Microsoft Dynamics 365.
Earlier Bunnings, Customer Service Representative, 2020–2022 · Aikmans, Kitchen and Bar Hand, 2019–2020 · Admiral Finance, IT Support Apprentice, 2017–2020
Skills
Design & content
FigmaWebflowHTML, CSS & JavaScriptShopifyVisual identityPhotography & video
Marketing & systems
Google & Meta AdsGA4HubSpotNotionDynamics 365Power BIMYOB & Xero
Business, operations & analysis
Billing & invoicingExpensesDocument productionLegal searchesReportingProcess mappingStakeholder mappingWireframingDeadline management
Education
2025NZ Certificate in Real Estate (Salesperson), Level 4
Open Polytechnic of New Zealand
2021Level 5 Diploma: Graphic & Web Design
Yoobee College, Christchurch
2020Level 4 Certificate: Creative Media
Yoobee College, Christchurch
Certifications
Business Analysis Foundations — LinkedIn, 2024
Generative AI Productivity Skills — Microsoft & LinkedIn, 2024
Prompt Engineering for Generative AI — LinkedIn, 2024 · nine further on request